REPORTING PET FOOD COMPLAINTS

Hopefully you will never need to report a complaint for food your pet has eaten.  If you do however, here is a link for phone numbers that you can call in your respective state.
http://www.fda.gov/Safety/ReportaProblem/ConsumerComplaintCoordinators/default.htm  

If you do have a complaint about pet food, you want to give as much information as possible.

Many people store their pet food in containers for ease.  If you have a complaint you will want to give the following information:

1.)  The name of the pet food, including the lot number (by the expiration date), the expiration date, the size of package or container, when and where the food was purchased and how was the food handled by you (was it refrigerated,  how you stored it and if you had to prepare it in anyway, how it was prepared).

2.)  You want to tell the person on the other end of the hot line if there was a foul odor when you opened the food, if the package was swollen or opened when you bought the food and if there are any foreign objects in the food you want to describe them.

3.)  You want to tell what kind of animal is sick, the species, weight and age.  The previous health of your pet and if your pet takes supplements or any medication.  Any pre-existing conditions your pet might have.

4.)  How much of the product did your pet consume?  Was your pet outside unsupervised where they could have eaten something you don't know about?  What makes you think that the product you are complaining about is what made your pet sick?  What was your veterinarians diagnosis?  Results of any lab work done on your pet.